Uncover how transparent your reviews are about relationships.

Do you disclose relationships (e.g., employee, affiliate, incentives) in reviews? *

Yes

No

Learn how your handling of negative feedback measures up.

Have you ever removed or hidden negative reviews? *

Yes

No

Find out how familiar you are with the latest compliance guidelines.

Are you aware of the FTC’s guidelines on customer reviews? *

No, I didn’t know there were rules!

I’ve heard about them but don’t know the details.

Yes, and I follow them.

Evaluate whether your review incentives are fair and compliant.

Do you incentivize reviews? *

Yes, I offer incentives for positive reviews.

Yes, but I disclose that incentives are offered.

No, I do not incentivize reviews.

How Compliant Are Your Customer Review Practices?

Do you screen customers before asking them to leave a review (e.g., only encouraging positive experiences)?

Yes, I screen customers to ensure reviews are positive.

No, I ask all customers for feedback regardless of sentiment.

I’m not sure what review gating is.